Frequently Asked Questions

How Can We Help You?

How does the heat therapy work?

AuraEye features built-in heating pads that provide a comfortable temperature of 107°F (42°C). This soothing warmth boosts blood circulation around the eyes, relaxing the muscles and reducing puffiness and dark circles.

Is the pressure safe for sensitive eyes?

Yes! The air compression is fully adjustable and designed to target temple and forehead pressure points (shiatsu massage) rather than pressing directly on the eyeballs. It is gentle and highly restorative.

Can I listen to my own music?

Absolutely. AuraEye has built-in Bluetooth speakers. Simply turn on the massager, pair it with your phone under the name "AuraEye", and stream your favorite sleep sounds, audiobooks, or playlists.

How long does the battery last?

The long-lasting rechargeable battery provides up to 120 minutes of use on a single charge. If you use it for the recommended 15 minutes a day, one charge will last over a week!

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your massage sessions, simply contact our support team at support@getauraeye.com for a hassle-free refund.